Privacy policy
Last updated: 7 November 2026
This policy explains how 9bolt collects and uses your personal information, in line with the Protection of Personal Information Act, 2013 (POPIA).
Who we are
- Responsible party: [Registered business name: to be added once registered]
- Registration number: [CIPC registration number: to be added once registered]
- Address: [Business address: to be added]
- Information Officer: [Information Officer name: to be added]
- Email: hello@9bolt.co.za
What we collect
- Quote form: your name, email address and phone number, plus your answers about your business and project, such as your industry and what you need.
- Contact form: your name, email address, phone number if you give it, and your message.
- Booking a demo: the details you enter on our booking page, such as your name and email address.
This website does not use advertising or analytics cookies.
Why we use it
- To respond to your enquiry and prepare your quote.
- To arrange demos and calls you ask for.
- To provide our services if you become a client.
- To meet our legal and record-keeping duties.
We use your information because you give it to us for these purposes. We do not sell it.
Who we share it with
We use these service providers to run our business:
- Cloudflare, which hosts this website and forwards our email
- Web3Forms, which delivers form submissions to our inbox
- Google, which provides our email and booking calendar
Some of them may store information outside South Africa. We only share what they need to provide their service.
How long we keep it
We keep your information only for as long as we need it for the purposes above, or as long as the law requires. After that, we delete it.
How we protect it
We take reasonable steps to keep your information secure and to limit who can access it.
Your rights
Under POPIA, you can:
- Ask what personal information we hold about you.
- Ask us to correct or delete it.
- Object to us using it.
- Withdraw your consent.
To do any of these, email hello@9bolt.co.za.
You can also complain to the Information Regulator.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.